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Manager, Donor Database and Data Integrity

About Us: The Museum of Science and Industry, Chicago is the largest and most interactive science museum in the Western Hemisphere. Chicago’s Museum of Science and Industry (MSI) exposes guests of all ages to awe-inspiring exhibitions that spark curiosity and bring science to life. MSI’s mission – to inspire the inventive genius in everyone – is realized through its world-class exhibitions and engaging guest experiences. The Museum of Science and Industry provides programs and experiences that deepen the engagement of students and teachers in science and science-related disciplines, with a vision to inspire and motivate our children to achieve their full potential in the fields of science, technology, engineering and medicine.

We offer a creative, collaborative, and innovative environment for our employees. Our employees get great perks such as: benefits starting day one of your employment, free admission to MSI for family and friends, free admission to other museums, free parking in MSI’s garage and more! If you are equally passionate about our vision and want to be surrounded by a team of dynamic, smart and innovative people, the Museum of Science and Industry is the right place for you!

The Job: The Manager of the Donor Database and Data Integrity reports to the Director of Operations for External Affairs and provides strategic leadership, as well as long-range and short-term planning, in the areas of database integrity, reporting, data analysis and system enhancements. This position is responsible for ongoing management and maintenance of the Raiser’s Edge database for External Affairs. This individual oversees the day-to-day operations of the External Affairs database and assures high standards of quality, consistency, and accuracy.


  • Responsible for maintenance of records in the Raiser’s Edge database. Continually audits data for accuracy and improvement.
  • Create and provide queries, reports, correspondence and mailing lists from database. Serves as primary liaison for staff in creating specialized reports, statistics, and mailing lists.
  • Establishes quality assurance queries to regularly audit data entry and data retrieval to ensure the integrity of the database. Write and maintain database documentation/procedures, including data input standards according to best practices.
  • Import and export data to other software applications.
  • Develop and manage data analysis as it relates to fundraising and membership.
  • Provides Raiser’s Edge access and training to Museum staff as appropriate to their job function.  Conducts monthly continuing education workshops to provide database use continuity.
  • Serves as the Raiser’s Edge liaison with Information Services, Marketing, Guest Services, etc. to resolve technical problems; collaborate on Museum-wide projects that include the Raiser’s Edge database.
  • Identifies opportunities for process and system improvement to increase efficiency and improves the quality of External Affairs data.
  • Builds relationships and works with External Affairs team members and other MSI divisions to drive collaboration and communication on data projects and systems.
  • Oversee the electronic and paper filing systems related to records in the database, including gift and membership documentation.
  • Provides support to requests from the finance department for monthly revenue reports and other financial data related to fundraising and membership as needed.
  • Provides fundraising and membership processing support for gift and membership transactions, during peak seasons.


  • Bachelor's degree (B.A.) from four-year college or university
  • Three (3) to five (5) years’ experience in a non-profit fundraising office with Raiser’s Edge database experience.
  • Keen attention to detail
  • Timely and responsive to requests for accurate data and reports
  • Ability to be both proactive and flexible.
  • Knowledge of processing software, SQL and Crystal reports.
  • Knowledge of Microsoft Office suite essential; knowledge of Raiser’s Edge software.
  • Excellent organizational and time management skills.
  • Knowledge of fundraising goals and best practices and how database support these goals and influences these practices.
  • Ability to articulate the relationship between data management and effective fundraising
  • Excellent interpersonal, communication and supervisory skills
  • Superior writing and organizational skills.

The Museum of Science and Industry is an Equal Opportunity/Affirmative Action employer, which includes providing equal opportunity without regard to race, color, religion, gender, national origin, disability, or protected veteran status.

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