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Experience Designer

About Us: The Museum of Science and Industry, Chicago is the largest and most interactive science museum in the Western Hemisphere. Chicago’s Museum of Science and Industry (MSI) exposes guests of all ages to awe-inspiring exhibitions that spark curiosity and bring science to life. MSI’s mission – to inspire the inventive genius in everyone – is realized through its world-class exhibitions and engaging guest experiences. The Museum of Science and Industry provides programs and experiences that deepen the engagement of students and teachers in science and science-related disciplines, with a vision to inspire and motivate our children to achieve their full potential in the fields of science, technology, engineering and medicine.

We offer a creative, collaborative, and innovative environment for our employees. Our employees get great perks such as: benefits starting day one of your employment, free admission to MSI for family and friends, free admission to other museums, free parking in MSI’s garage and more! If you are equally passionate about our vision and want to be surrounded by a team of dynamic, smart and innovative people, the Museum of Science and Industry is the right place for you!

The Job: The Experience Designer is a multi-faceted creative partner involved in a variety of exhibit and non-exhibit design projects throughout the Museum. The role is equal parts strategic thinker, storyteller, visual designer and problem-solver with an in-depth understanding of human behavior and the challenging role that a holistic experience plays in supporting the Museum’s mission to inspire inventive genius in each of our guests.  This role will need to design holistic experiences that inspire our guests in relevant yet unexpected ways.

Responsibilities:

  • Conceptualize, plan and design permanent, temporary and travelling exhibitions, as well as other non-exhibit projects.
  • Create thoughtful stories and distill complexity into simple and engaging experiences.
  • Design and deliver creative expressions across many disciplines - environments, graphic, motion, print, interactive and film.
  • Design interactions through an endless variety of interfaces.
  • Push the boundaries of the built environment and blur the line between digital and physical space.
  • Collect and distill material into compelling inspiration.
  • Participate in the exhibit prototyping process, user testing and evaluation and visitor studies.
  • Facilitate, conduct and/or participate in creative discussions, design and staff meetings, reviews and project critiques.
  • Develop user journeys, personas, maps and other frameworks.

Qualifications:

  • Five (5) years of related experience in a creative environment, Bachelor’s degree a plus.
  • Technical skills in basic design software required.
  • A recent portfolio with at least 1-2 tangible experiences designed for institutions or brands.
  • Ability to explain your process and approach to solving design challenges.
  • Ability to express concepts and ideas effectively through sketches, illustrations, models, storyboards, etc.
  • Experience with prototyping tools and conceptual frameworks.
  • Demonstrated ability to design for physical, cognitive and social human factors.
  • Creative thinker who will share ideas and be solution focused.
  • Experience working in a fast-paced, dynamic environment.
  • Ability to think about the big picture and be very detail oriented
  • Developed skill set to engage people through all of the human senses
  • Capacity to map journeys, tell stories and bring them to life in tangible ways.

The Museum of Science and Industry is an Equal Opportunity/Affirmative Action employer, which includes providing equal opportunity without regard to race, color, religion, gender, national origin, disability, or protected veteran status.

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