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Head of Creative, Exhibitions

About Us: The Museum of Science and Industry, Chicago is the largest and most interactive science museum in the Western Hemisphere. Chicago’s Museum of Science and Industry (MSI) exposes guests of all ages to awe-inspiring exhibitions that spark curiosity and bring science to life. MSI’s mission – to inspire the inventive genius in everyone – is realized through its world-class exhibitions and engaging guest experiences. The Museum of Science and Industry provides programs and experiences that deepen the engagement of students and teachers in science and science-related disciplines, with a vision to inspire and motivate our children to achieve their full potential in the fields of science, technology, engineering and medicine.

We offer a creative, collaborative, and innovative environment for our employees. Our employees get great perks such as: benefits starting day one of your employment, free admission to MSI for family and friends, free admission to other museums, free parking in MSI’s garage and more! If you are equally passionate about our vision and want to be surrounded by a team of dynamic, smart and innovative people, the Museum of Science and Industry is the right place for you!

The Job: The Head of Creative, Exhibitions is responsible for providing vision, shape and design leadership to the experience and exhibition conceptual development, design and planning activities of the Museum. This is an exciting opportunity to lead major initiatives as the Museum approaches a critical juncture in its development. The Head of Creative will play an integral role directing MSI’s future forward and provocative point of view though the design of world class exhibitions and experiences.

This role will collaborate across departments and divisions in the museum and will be responsible for the following major areas of focus:

  • Ideation, story development, planning, design and execution of permanent Museum exhibits, temporary and traveling exhibits and the experiences of each.
  • Leadership as the Museum’s in-house ‘experience design director’, responsible for maintaining high experiential and aesthetic standards throughout the building
  • Conceptual storytelling within the content master plan for the Museum’s future forward and provocative point of view.


  • Lead and direct the exhibition design process from early concept, through design and fabrication, to installation and project completion; mentor the Museum’s in-house design staff; knowing when and how to delegate assignments, as well as how to ensure that each assignment is completed with appropriate oversight and supervision.
  • Foster an atmosphere of smart risk-taking that places a high value on creativity, the need to experiment, room for trial and error at the early stages of the development process; the capacity to explore new and compelling methods of building experiences; and the essential and critical role of good storytelling.
  • Manage outside design resources and partnerships, insuring that design progress reviews occur on a regular and timely basis; that the design work meets the highest professional standards; that the interests and creative needs of MSI are fully addressed; and that outside design resources receive consistent and detailed feedback on their work.
  • Manage the day-to-day operations of the Design and Exhibit Development Department, including the team’s professional development and assignments, employee evaluations, work schedules and priorities, and the labor and non-wage department budgets.
  • Work closely with the Director of Exhibit Project Management and Operations to ensure that every exhibit project fulfills three equally important and complimentary objectives (outstanding guest experience, delivered on schedule, and delivered on budget).


  • Bachelor’s degree required in a design-related discipline with ten (10) to fifteen (15) years of progressive, hands-on design leadership experience in a world-class design organization.
  • Proven ability to conceptualize ideas verbally and artistically; articulate ideas clearly through compelling stories in a variety of visual formats, (formal and informal); and integrate ideas into a cohesive guest experience.
  • Self-starter with developed organizational skills to manage working in a fast-paced, multi-project environment.
  • Strong collaborator and motivator who is skilled at cultivating a diverse team’s individual talents, ensuring that they’re doing their very best work; and setting high and consistent standards for design, storytelling, quality and creative process.
  • Skilled public speaker with strong oral and written skills
  • High level of initiative and exceptional problem solving skills.

The Museum of Science and Industry is an Equal Opportunity/Affirmative Action employer, which includes providing equal opportunity without regard to race, color, religion, gender, national origin, disability, or protected veteran status.

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